About

 An Effective, No-Nonsense Approach

Jean Richardson is experienced in:

  • Individual and group coaching

  • Project management

  • Writing

  • Training

  • Public speaking

Businessperson

As a businessperson, she is firmly aware of the value, as well as the cost, of customer intimacy. She cautions fellow software professionals against too strictly applying the adage “it’s just business,” because business is done by human beings. She has learned that basic human issues are at the root of most business problems and most customer/vendor, employer/employee, or client/consultant disputes. Jean believes that if we ignore this fact we dehumanize ourselves and imperil our society.

Consultant

As a consultant, her client list boasts a wide range of businesses including ADP, Chrome Systems, Intel, Freightliner, Kaiser Permanente, Kryptiq Corporation, Mentor Graphics, Oregon State Department of Human Services, The Regence Group, and US Bank.  EPHT GEORGE, a project Jean managed for the Public Health Division of Oregon State Department of Human Services, won the Project Management Institute 2009 Project of the Year Award for the Portland Chapter.

Experienced

Jean’s background includes more than fifteen years’ experience as a court-based mediator, and she brings a strong orientation to her practice as healing work.  She has a no-nonsense approach to the exigencies of business, and her orientation to work as path and the workplace as a context for character formation combined with her skills in encountering difficult situations result in a wide array of creative consulting approaches to solve frequently encountered problems.

Client Feedback

  • Jean demonstrates both a high level of integrity and a significant amount of courage. I would judge her to be among the top 5 persons on these criteria that I’ve worked with.

  • Jean leads by example, modeling the behavior she expects. She is very clear about ownership of results. She is ethical and questions herself and her motives to be sure she is not biased.

  • Jean’s leadership approach is very straightforward and integrated with her values, so it comes across as coherent. She is direct, holds everyone to high standards (including herself) and is clear about problems. She combines this with broad people, organizational and project skills, so she can also provide detailed support where necessary.

  • One wants to carry out and participate in any project Jean chairs. She is very pleasant and intelligent.

  • Jean is a strong leader. She is a good listener and is disciplined about reflecting back what she thought she heard before moving forward with her advice or observation. It is clear that she is empathetic and equally concerned about the effectiveness of any team member, whatever role they are in (examples: manager, VP, team member).

  • There is never any doubt about Jean's opinions or who is in charge. She has the ability to move either a project or an organization forward.

  • Jean's leadership is very goal oriented. I believe her impact is generally one of fulfillment and overall accomplishment through collaboration.

  • One wants to carry out and participate in any project Jean chairs. She is very pleasant and intelligent.

  • In one word - facilitator. She firmly believes that people are capable to work out their differences by themselves with enough guidance and coaching. This might also become a blind spot - sometimes people are incapable to work out their differences, and need to be told what to do in no uncertain terms.

  • Jean demonstrates both a high level of integrity, and a significant amount of courage. I would judge her to be among the top 5 persons on these criteria that I've worked with.

  • Jean is always knowledgeable, and in control. She always listens to all input and respects others comments.

Contact Us

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